Shipping Policy

Shipping Information

Thank you for choosing Femnix. We are committed to delivering your orders safely and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Delivery times may vary depending on your location:

• Lagos: 1–3 business days
• Other States within Nigeria: 2–7 business days
• Remote Areas: 3–10 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, including weather conditions, transportation delays, or public holidays.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and the size of your order.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Customers may receive shipping updates through email, phone, or other available communication channels where applicable.

Incorrect Shipping Information

Please ensure that all shipping information provided during checkout is accurate and complete. Femnix will not be responsible for delays or failed deliveries resulting from incorrect address details supplied by the customer.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of delivery. We will investigate the issue and work to provide a suitable resolution.

Contact Us

For questions regarding shipping, delivery, or order status, please contact our customer support team through the contact information provided on our website.

Thank you for shopping with Femnix.

Femnix – Making Cleaning a Delight.